DSA Art. 11 & 12
Central contact point
Pursuant to Articles 11 and 12 of Regulation (EU) 2022/2065 (Digital Services Act).
For authorities
DSA Art. 11 – Submit official orders and information requests via our electronic form.
Submit an orderFor users
DSA Art. 12 & 16 – Report illegal content. You will receive a reference number.
Report contentLodge an appeal
DSA Art. 20 – Internal complaint system. Free of charge, reviewed by a staff member not involved in the original decision.
Lodge an appealContact in German and English. These forms are not for support. Off-topic requests will not be processed.
DSA transparency reports
No transparency reports are available yet. The first report will be published in the year after business launch.
Legal information
This contact point was established pursuant to Regulation (EU) 2022/2065 (Digital Services Act).
Responsibilities
- Receiving official orders under DSA Art. 9/10
- Implementing removal orders under Regulation (EU) 2021/784
- Handling notices of illegal content
- Coordination with law enforcement